Q: Where can I collect my ”Click and Collect” order?
A: Our address is 41 MacKeurtan, Shop 7, Durban North, KwaZulu Natal.

Q: What are your trading hours?
A: We are open Monday to Friday 9-5pm / Saturday 9-3pm / Sunday 9-1pm / Public Holidays 9-1pm

Q: I have lost my gift card can I get a replacement?
A: Please email info@cosychic.co.za with the information on who bought the card, the date it was bought and how much it was for. All Gift cards are saved on our system.

Q: Where do you delivery to?
A: We deliver Nationwide within South Africa.

Q: How do I returns or exchanges my purchase?
A: You can view our returns policy here email us on info@cosychic.co.za to log a return.